FORBIDDEN ITEMS AND LIMITATIONS ONBOARD

One only piece of luggage per passenger is allowed in the cabin, its maximum weight must be 8 kg and the sum of its dimension cannot exceed 115 cm.

The pieces exceeding such limits must be checked-in, not only for the safety of the passengers on board but also to guarantee the maximum comfort on board. The hand luggage must always be shown upon checking in, so that the airport and the airline personnel can see it to verify weight and dimensions relative to the limits. 

The luggage allowed in the cabin will be identified by applying a label to the air company. Each person must abide by the airline’s norm concerning the luggage.

Passengers are allowed to carry in cabin further item as by following list:

- Lady bag or notebook
- photo camera, video camera or CD player
- mobile phone, other electronic apparels of small size
- small medical equipment that should not be used on board, such as CPAP masks or portable dialysis machines, also insulin kits with syringes (the passenger must carry a prescription)
- overcoat or raincoat
- umbrella
- crutches
- books and magazines
- items purchased at the airport duty free shops
- solid and liquid medicines to be used for personal medical scope . For liquid medicines a doctor certificate is required
- liquids (See LIQUIDS, GELS & AEROSOL)

List of prohibited items to be carried as cabin baggage, according to commission implementing regulation (eu) no 2015/1998 of 5 november 2015

Without prejudice to applicable safety rules, passengers are not permitted to carry the following articles into security restricted areas and on board an aircraft:

Guns, firearms and other devices that discharge projectiles — devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:

Firearms of all types, such as pistols, revolvers, rifles, shotguns;
- Toy guns, replicas and imitation firearms capable of being mistaken for real weapons;
- Component parts of firearms, excluding telescopic sights;
- Compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns; - Signal flare pistols and starter pistols;
- Bows, cross bows and arrows;
- Harpoon guns and spear guns;
- Slingshots and catapults;

Stunning devices devices designed specifically to stun or immobilise, including:

- Devices for shocking, such as stun guns, tasers and stun batons;
- Animal stunners and animal killers;
- Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper sprays, capsicum sprays, tear gas, acid sprays and animal repellent sprays;

Objects with a sharp point or sharp edge — objects with a sharp point or sharp edge capable of being used to cause serious injury, including:

- Items designed for chopping, such as axes, hatchets and cleavers; - Ice axes and ice picks;
- Razor blades;
- Box cutters;
- Knives with blades of more than 6 cm;
- Scissors with blades of more than 6 cm as measured from the fulcrum;
- Martial arts equipment with a sharp point or sharp edge;
- Swords and sabres;

Workmen’s tools — tools capable of being used either to cause serious injury or to threaten the safety of aircraft, including:

- Crowbars;
- Drills and drill bits, including cordless portable power drills
- Tools with a blade or a shaft of more than 6 cm capable of use as a weapon, such as screwdrivers and chisels;
- Saws, including cordless portable power saws;
- Blowtorches;
- Bolt guns and nail guns,

Blunt instruments objects capable of being used to cause serious injury when used to hit, including:

- Baseball and softball bats;
- Clubs and batons, such as billy clubs, blackjacks and night sticks;
- Martial arts equipment;

Explosives and incendiary substances and devices - explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:

- Ammunition;
- Blasting caps;
- Detonators and fuses;
- Replica or imitation explosive devices;
- Mines, grenades and other explosive military stores;
- Fireworks and other pyrotechnics;
- Smoke-generating canisters and smoke-generating cartridges;
- Dynamite, gunpowder and plastic explosives;

ATTENTION: TRANSPORT IN THE CABIN AND IN THE HOLD OF HOVERBOARDS IS NOT PERMITTED.

List of prohibited items to be carried as hold baggage, according to according to commission implementing regulation (eu) no 2015/1998 of 5 november 2015

Passengers are not permitted to carry the following articles in their hold baggage:

Explosives and incendiary substances and devices — explosives and incendiary substances and devices capable of being used to cause serious injury or to pose a threat to the safety of aircraft, including:

- ammunition,
- blasting caps,
- detonators and fuses,
- mines, grenades and other explosive military stores,
- fireworks and other pyrotechnics,
- smoke-generating canisters and smoke-generating cartridges,
- dynamite, gunpowder and plastic explosives.

ATTENTION: TRANSPORT IN THE CABIN AND IN THE HOLD OF HOVERBOARDS IS NOT PERMITTED.

Quantity limits: 5L per packaging and 5L total per passenger with alcohol between 24% and 70% in cabin and hold baggage (if purchased after security checks).

Must be in unopened retail packagings.

Beverages containing more than 70% alcohol (more than 140 proof) are forbidden in carry-on and checked baggage.
Alcoholic beverages containing 24% or less alcohol by volume are not restricted as hazardous materials. This includes beers and most wines.

Transportation of alcoholic beverages are subject to countries regulations, liquids, gels & aerosols rules & customs restrictions (See LIQUIDS, GELS & AEROSOLS)

The transport of guns and munitions for sport hunting is allowed in the hold and it is always subjeted to a fee, depending on the destination of a short-medium-long range,up to a maximum of 5kgs of munitions a person.

For these special items the dispositions for the transportation of dangerous objects should be reminded. Once disassembled and unloaded, the guns should be inserted in rigid cases by law. After a preventive notice to the carrier, to the check-in, you will have to fill a module which will have to be presented at the office of airport policy for the controls of guns and relative documents. Here the guns will be taken from the agents of Airport Security and they will be brought alongside and put separately from the other baggage. Similarly, at the arrival, the guns will be re-delivered on appropriate special conveyor belts within the arrival area.

Pre-segnalling of such special items is requested, by turning to the travel agency, or via e-mail at the e-mail address tickets@neosair.it with a prior notice of seven days before the flight.

Diving belts must be lead free and scuba tanks must be completely empty.

Lamps and dive torches, heat generating items or batteries must be dismantled and stowed separately to prevent activation.

Dismantled batteries must be protected by securing the cables from accidental activation as by following instructions:

- inserting the batteries in their original packaging or
- applying adhesive tape upon the cables or
- transport each battery separately in a sealed plastic bag

 

Torches and lamps with not-extractable batteries are not allowed for transportation.

It is possible to purchase the service while booking or by accessing the "MY RESERVATION" , for any need please contact the Neos Support Chat.

Lithium batteries may be dangerous and can cause fire if not carried properly.

Whether a lithium battery can be carried by air or not depends on its configuration and its Watt-hour (Wh) rating (for rechargeable lithium-ion/polymer batteries) or Lithium Content (LC) (for non-rechargeable lithium metal batteries).

Please use the following table to determine if the battery you intend to bring is acceptable:

Watt-hour Rating (Wh) or (Li Content)	Examples	Configuration	Hand baggage	Hold baggage
≤100 Wh Or ≤ 2 gr See Note 8	Small lithium batteries and cells for mobile phones, cameras, watches, portable music players, most original laptop computers, etc	In equipment	✔	✔ Recommended in hand-baggage (See note 4)
		Spares	✔ Max n. 20 pieces per person only if isolated from accede short circuits	X
> 100 Wh BUT ≤160 Wh Or > 2 gr BUT ≤ 8 gr	Medium lithium batteries and cells include extended life batteries for laptop computers, and batteries used by audiovisual professionals	In equipment	✔	✔ Recommended in hand-baggage (See note 4)
		Spares	✔ Max n. 2 pieces per person only if isolated from accede short circuits (See Note 6)	X
> 160 Wh	Large lithium batteries and cells primarily for equipment used in industry, and may be found in some electric and hybrid vehicles, mobility devices, scooters, etc.	Transport as baggage is prohibited Must be presented and carried as Cargo in accordance with the IATA Dangerous Goods Regulations X For lithium-ion battery powered wheelchairs or other similar mobility aids for use by passengers whose mobility is restricted by a disability, health/age, or a temporary mobility problem (eg broken leg), please see WHEELCHAIRS

1 - Please ensure that you have the information available for our staff when requested on the Watt-hour (Wh) or Lithium content (g) for all the installed and spare batteries that you are planning to bring either as carry-on or check-in baggage. Lithium batteries with no or unclear marking of Watt-hour (Wh) rating or Lithium Content (LC) will be refused carriage.

- Amp-hours (Ah) to Watt-hours (Wh) Conversion: Multiply Ah by Voltage (V), (1Ah = 1,000 mAh), both of these data are displayed on the information plate of the battery.

- Example: 2.38Ah x 14.4V = 34 Wh for a laptop computer lithium-ion battery

2 - Lithium batteries must be of a type which meets the United Nations (UN) test requirements specified in the UN Manual of Tests and Criteria, Part III Section 38.3.

3 - Equipment/Electronic devices installed with built-in or plug-in lithium batteries such as laptop computers, cameras, mobile phones etc. must be switched off with measures to be taken to ensure that they cannot be accidentally activated when placed in check-in baggage

4 - The maximum number of equipment/electronic devices containing lithium batteries (each within 160Wh or 2g) for carriage in check-in baggage is 15 pieces per passenger, and up to 10 pieces in each bag. For example:

- 15 pieces per passenger in total (e.g. one passenger checks in two bags)

- 15 pieces maximum in one bag (e.g. two passengers check in one bag only)

5 - spare batteries, also called “loose”batteries, are those not installed in equipment. A lithium-ion battery inside your laptop computer is an installed battery. A battery carried separately, as a backup when installed battery runs low, is a spare battery 6. Terminals of all spare lithium batteries placed in carry-on baggage must be protected from short circuit by:

6 - Terminals of all spare lithium batteries placed in carry-on baggage must be protected from short circuit by:

- Enclosing them in their original retail packaging, or

- Taping over the terminals, or

- Placing each battery in a separate plastic bag (or protective pouch)

7 - Portable battery charger / Power bank (with built-in lithium batteries) used to recharge the lithium-ion batteries contained in equipment, such as mobile phone, is considered as spare lithium battery.

8 - Non-rechargeable batteries with more than 2 grams of lithium (eg ‘C’ size battery and above) are forbidden in any baggage and must be presented and carried as Cargo in accordance with the IATA Dangerous Goods Regulations.

9 - Lithium batteries carried in any baggage must conform to the above acceptance criteria. For safety concern, we may refuse further carriage of any excessive and unacceptable batteries upon discovery.

10 - You may be requested by our staff to declare your conformance of the above lithium batteries regulations

Due to potential risk of fire, all personal motorized vehicles such as hoverboards, air wheels, wheel only, segways, skateboards, scooters, hover karts and sea scooters are prohibited.

Oxygen therapy is not allowed on Neos’ flights The emergency oxygen on board of the aircrafts cannot be used for passengers individual needs that are already known before the flight. For more information click here

Assistive mobility devices other than wheelchairs  must be submitted to Neos’ approval.

This is taking into consideration of technical characteristics and potential dangerous goods contained for air transportation.

E’ possibile portare sulla propria persona un solo accendino o una sola scatola di fiammiferi.

E’ vietato il trasporto dei suddetti oggetti sia nel bagaglio da stiva che nel bagaglio a mano.

Le ricariche per accendini, i combustibili (per es. bombolette di benzina o gas) ed i fiammiferi "strike-anywhere" (accendibili ovunque) non sono ammessi al trasporto.

All fireworks, no matter how small, are forbidden in carry-on and checked baggage.

Allowed only 2.5 kg (5.5 lbs) per package and per passenger when used to pack not dangerous perishables on cabin or hold baggage.

The package must:

- Respect the restrictions on carry-on baggage
- Permits the release of carbon dioxide gas
- Checked baggage must be marked “dry ice” or “carbon dioxide, solid” and with the net weight of dry ice or an indication that there is 2.5kg or less of dry ice.

If travelling with infant, you are allowed to transport milk, milk powder, pasteurized water (in baby bottle) and food infant products on quantities necessary for the flight, even though exceeding liquids, sols and aerogels restrictions.

In order to facilitate security controls at the airport, please remind to keep separate such items for a quick inspection by the airport staff.

Many countries apply restrictions on liquids through the security controls at the airports. Liquids include gels, creams, products with paste texture and food liquids as jams and jellies. Solid food is admitted onboard yet the destination country may apply restrictions for the entry of certain perishable items (for example meta, fruits and vegetables are fobdden by many countries).

Transportation of liquids as hand baggage

In order to aid controls  at the airports, it is necessary:

- show to airport security staff all the liquids transported as hand baggage
- tak off coats for separate inspection
- remove from the hand baggage all personal laptops and other electronic devices in order to aid inspection of such items separately from the hand baggage.

Liquids do include:

- water and other beverages, soups, syrups
- creams, lotions and oils
- perfumes
- sprays
- gels, (bath, shower and hair products included)
- Shave creams and deodorizings
- Products with paste texture, teethpaste included
- Blends of liquids and solids
- mascara

Products similar to liquids

Non ammesso	Ammesso
Crema di cioccolata Burro di arachidi Mascara liquido Lucida labbra liquido Yogurt, formaggio fresco Formaggio squagliato (es. camembert) Deodoranti aerosol, roll on	Sandwich preparati con crema di cioccolato Sandwich preparati con burro di arachidi Cipria, fard Rossetto solido Formaggi in forma solida (es. edam, parmigiano) Talco in polvere

 

Liquid medicines

It is allowed to transport liquid medicines in quantities related to the duration of the travel, even though exceed the liquids, gels & aerosols limitations. A written medical certificate is mandatory.

Duty-free and items purchased at the airport

After security controls, you can purchase liquid products at the duty-free shops or onboard, providing that are sealed on a plastic bag STEB (Sealable Tamper-Evident Bag) with receipt attached.

Transit through EU airports for passengers arriving from non-EU airports

Liquids purchased at the duty-free of airports outside EU, Switzerland, Iceland & Norway are admitted as hand baggage only if sealed in specific bags (STEB) with purchase receipt attached. Through transit airports situated into EU territory they will be screened.

Additionally, can be transported in hand baggage:

- liquids contained in a plastic bag of 1L
- medicines to be used during the travel and food for infant

Transportation of flammables, explosives, corrosives and toxic substances is strictly forbidden (acidic, thinners, peroxides, phosphorus, fertilizing, herbicides & insecticides.

It is recommended to transport medicines in carry-on bag. Some medicines or medical devices can required a medical certificate or the prior authorization by the airline. For further information check the chart below.

 

Can i bring it with me?
Item	Hand baggage	Hold baggage
Pills & Tablets	✔	✔
Liquid Medicines	✔ In quantities related to the duration of the travel. Medical certificate required.	✔
EpiPen & Hypodermic needles	✔ Medical certificate required	✔
Asthma Inhalers	✔	✔
Oxygen Tanks	X	X
Portable Oxygen Devices	Airline’s prior approval needed (See MEDICAL OXYGEN)
Small Medical-Clinical mercury thermometers	✔ In a protective case (max 1 per person)	✔ In a protective case (max 1 per person)

 

LIQUID MEDICINES
It is allowed to transport liquid medicines in quantities related to the duration of the travel, even though exceed the liquids, gels & aerosols limitations. A written medical certificate is mandatory.

 

 

E-cigarettes or similar devices that can generate heat are allowed for transportation to one person or in the cabin baggage only.
Transportation in hold baggage is forbidden.
For the flight safety and for the passengers’ health, it is strictly forbidden to smoke on board. In particular, smoking in the toilets (and in other specific areas) is therefore a matter for criminal prosecution.

The smoking ban on board our flights is also extended to the “electronic cigarettes.”

Folding wheelchairs, in passenger’s wake, will be transported without any additional fare.

For more information on transporting prostheses, chairs or other mobility devices, please contact the Company.

It is possible to request the service while booking or by accessing the "MY RESERVATION" , for any need please contact the Neos Support Chat.

 

How do i travel with my wheelchair?

TYPE	IN CABIN	IN HOLD
Manual wheelchairs (with no batteries) Wheelchair will be stowed after checking-in or after you taken the seat onboard.	X	✔
Wheelchairs with dry-batteries (gel) Disconnect the batteries and securely attach to the wheelchair or mobility aid; Protect the battery terminals to prevent short circuits; packaging the batteries are not necessary. If you cannot remove dry batteries, following conditions will apply: on the wheelchair turn off the main switch or disconnect the control unit.	X	✔
Wheelchairs with “wet” batteries)	X	X
Mobility aids with dry-batteries (gel) Disconnect the batteries and securely attach to the wheelchair or mobility aid; Protect the battery terminals to prevent short circuits; packaging the batteries are not necessary. If you cannot remove dry batteries, following conditions will apply: on the mobility aid turn off the main switch or disconnect the control unit.	X	✔
Mobility aids with “wet” batteries)	X	X

 

 

TV and similar goods must be transported as baggage hold only, according to the applicable fare and subject to discharge of liability. For more information click here

Information related to items not included in the list can be submitted to your travel agency or the airline.
Neos is the only entitled to evaluate and approve if items are allowed for transportation.