BREAKING NEWS

Following the cessation of Grimmtour's operations, Neos and Grimmtour have collaborated to ensure the smooth handling of all departures scheduled for September.

For flights departing from October 1, 2026, bookings made through Grimmtour will be managed directly by Neos.

For any assistance or to make new bookings, you may contact our team directly at the dedicated email address: senegal@neosair.it

In accordance with the provisions of the Italian Ministry of Health, health surveillance measures are in place for travelers arriving from certain areas of Central Africa.

If you have stayed in the Democratic Republic of the Congo or Uganda in the past 21 days, you are required to declare this within 24 hours of your arrival in Italy, even if you do not have any symptoms.

Your cooperation is essential to ensure everyone's safety.

Dear Passengers, please be advised that, following a NOTAM (Notice to Airmen) regarding the suspension of fuel supply in Cuba, Cuban airports will be unable to provide airlines with jet fuel from February 10 to March 11 2026.

Neos is in close contact with the relevant Authorities and Institutions to monitor the situation which, aside from the fuel shortage at the island's airports, presents no further critical issues.

We are therefore actively working to ensure flight operations, keeping routes active to continue flying safely to and from Cuba.

However, the schedule may require the addition of a technical stopover in neighboring countries for aircraft refueling.

Updates regarding any flight rescheduling will follow.

At FCO Airport, the People Mover connecting Terminal 3 to the West Satellite is temporarily suspended. A shuttle bus service is currently available. Passengers departing on flights boarding from gates E31–E44 are advised to proceed to the boarding area as early as possible.

As part of a broader development plan that will see Rome Fiumicino's “Leonardo Da Vinci” Airport play an increasingly important role in Neos connections to East Africa, the airline—part of Alpitour World—is further strengthening its offer to Zanzibar by introducing new flights via Bari and Catania.

The schedule, active from June 27 to October 17, features a total of 17 rotations operated on Saturdays from Rome, alternating between the two cities to expand travel options to one of the most sought-after tropical destinations. In detail, 9 rotations will be operated via Bari (June 27; July 11 and 25; August 8 and 22; September 5 and 19; October 3 and 17) and 8 via Catania (July 4 and 18; August 1 and 15; August 29; September 12 and 26; October 10).

Both bi-weekly routes will be operated using the Boeing 787-9 Dreamliner, an aircraft that ensures a more comfortable travel experience thanks to guaranteed extra space for guests and cabin luggage, lower noise levels, improved air quality, and next-generation internet connectivity.

"East Africa represents a strategic and rapidly growing area for our network. Zanzibar continues to show extremely dynamic demand, and these new routes from Fiumicino fit perfectly into our plan to consolidate connections. Starting next winter, we will increase frequencies to the region from the current three to five weekly flights, providing travelers with greater flexibility," comments Aldo Sarnataro, Commercial Director at Neos.

Thanks to Neos's new schedule, reaching the tropical paradise of Zanzibar will be even easier. The new flights will be combinable with travel packages from all Alpitour World brands—Alpitour, Bravo, Francorosso, Eden Viaggi, and Turisanda1924—including options for Groups and MICE segments, featuring ideal resorts to host collective events and stays (such as Bravo Kiwengwa and Eden Village Kendwa Beach Resort), offering privileged access to white beaches and crystal-clear waters.

Starting from March 18, 2026, a fuel surcharge will be applied to all new bookings for Neos flights departing from Milan Malpensa Airport.

This measure is necessary due to the significantly higher fuel costs at Milan Malpensa compared to other Italian and European airports, with price differentials exceeding 50%.

These elevated costs have a substantial impact on the economic sustainability of Neos flights departing from MXP and make it necessary to introduce a surcharge across all sales channels to offset the additional operating expenses incurred at the airport.

The surcharge will change according to flight duration and destination.

In accordance with the provisions of the Italian Ministry of Health, health surveillance measures are in place for travelers arriving from certain areas of Central Africa.

If you have stayed in the Democratic Republic of the Congo or Uganda in the past 21 days, you are required to declare this within 24 hours of your arrival in Italy, even if you do not have any symptoms.

Your cooperation is essential to ensure everyone's safety.

In accordance with the provisions of the Italian Ministry of Health, health surveillance measures are in place for travelers arriving from certain areas of Central Africa.

If you have stayed in the Democratic Republic of the Congo or Uganda in the past 21 days, you are required to declare this within 24 hours of your arrival in Italy, even if you do not have any symptoms.

Your cooperation is essential to ensure everyone's safety.

In accordance with the provisions of the Italian Ministry of Health, health surveillance measures are in place for travelers arriving from certain areas of Central Africa.

If you have stayed in the Democratic Republic of the Congo or Uganda in the past 21 days, you are required to declare this within 24 hours of your arrival in Italy, even if you do not have any symptoms.

Your cooperation is essential to ensure everyone's safety.

Following the cessation of Grimmtour's operations, Neos and Grimmtour have collaborated to ensure the smooth handling of all departures scheduled for September.

For flights departing from October 1, 2026, bookings made through Grimmtour will be managed directly by Neos.

For any assistance or to make new bookings, you may contact our team directly at the dedicated email address: senegal@neosair.it