Payments | Neos Air

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Choose your flight, pay in total safety

At Neos, we believe the journey begins the moment you book.

That is why we offer a flexible, transparent shopping experience protected by the most advanced security standards.

Whether you choose the speed of digital wallets, the convenience of installment plans, or the reliability of international credit networks, we have the perfect solution to make your dreams take flight.

PAYPAL & PAY LATER

The fast and secure way to fly

With PayPal, you can book your Neos flight in just a few clicks without sharing your credit card details. You will be redirected to the PayPal portal, where you can log into your account and confirm your payment in total safety. Furthermore, thanks to the "Pay in installments" feature, you can choose to split the cost of your ticket into monthly payments, allowing you to plan your budget with complete peace of mind.

MASTERCARD

International standards for your purchases

Pay with total freedom using credit and debit cards from the Mastercard network. Thanks to Mastercard ID Check technology, your transactions are constantly protected by cutting-edge encryption systems, ensuring a smooth, secure, and worry-free online shopping experience at all times.

AMERICAN EXPRESS

Privileges and security for your travels

Use your American Express card to purchase your Neos tickets. By choosing Amex, you can benefit from industry-leading fraud protection and, if included in your profile, earn points for your loyalty programs while planning your next destination.

VISA

Your key to secure purchases

Choose maximum flexibility for your payments: we accept all major Visa credit and debit cards. Every transaction you make is locked down by the Verified by Visa security protocol, which uses next-generation encryption systems to offer you a protected, certified, and worry-free shopping experience, wherever you are.

POSTEPAY

The solution within everyone's reach

On Neos, you can conveniently pay with your Postepay card (Standard or Evolution). As a prepaid card operating on the Visa or Mastercard networks, it offers you maximum control over your spending and the ease of an immediate digital payment—ideal for travelers looking for practicality and security.

Your peace of mind is our priority

Every transaction made on our systems is protected by the most rigorous cybersecurity standards.

Once your payment is complete, you will immediately receive a booking confirmation and flight summary via email.

Our Customer Care team is always at your disposal to support you through every step of your purchase.

FAQ

When will I be charged?

The charge will be processed upon confirmation of the booking.

Is it safe to enter my card details?

Yes, we use the highest security standards, including SSL encryption and 3D Secure protocols, to ensure the maximum protection of every transaction.

Can I use two different cards to pay for the same ticket?

No, our system only accepts a single payment method per transaction.

What happens if the payment is declined?

The booking will not be completed. We invite you to check your available balance or contact your bank for assistance.

Are there any surcharges for using a credit card?

No, the final price remains the same regardless of the chosen payment method.

Can I pay for my flight in cash?

Only electronic payment methods are accepted for bookings on neosair.com. Cash payments can only be processed at authorized travel agencies.

What payment methods are accepted on board?

Only credit or debit cards are accepted for payments on board.

What currencies do you accept?

When booking on the neosair.com website, you can pay in 3 different currencies: Euros, US Dollars, and Canadian Dollars.

Which payment methods do you accept?

We currently accept major credit and debit cards (Visa, Mastercard, American Express, and PostePay).