The bag allowance for checked baggage varies depending on the route and is specified on the ticket: short, medium, or long haul, except where otherwise specified (e.g., special flights or specific destinations). The baggage allowance can be pooled among groups of passengers traveling together (e.g., family or people in the same group or on the same booking). In this case, the baggage allowances of each passenger are combined to create a group total; it is important to remember that the total weight of the baggage for the same group cannot exceed the cumulative baggage allowance. Please also note that each checked baggage must not exceed the maximum weight of 32 kg (in accordance with IATA regulations).

Example: In a group/booking of 10 passengers, each with a baggage allowance of 1 piece with a maximum weight of 20 kg, pooling the allowance means the group can carry 10 pieces of 20 kg each in total. Therefore, if one member of the group has 2 bags and another has no checked baggage, the pooled allowance permits carrying the second bag without penalty.

PURCHASE ADDITIONAL BAGGAGE DURING WEB CHECK-IN AND AT THE AIRPORT
1 piece 15 kg / € 50 1 piece 23 kg / € 75

At check-in desk in airport, if there is excess weight up to 10 kg we will apply a penalty of € 50. From the 11th kg onwards, the passenger will have to buy the additional baggage.

PURCHASE ADDITIONAL BAGGAGE DURING WEB CHECK-IN
1 piece 15 kg / € 100 1 piece 23 kg / € 150

For flights to Cuba, Mexico, the Dominican Republic, Senegal, United States*, and Kazakhstan, at the airport check-in, if the weight of any single piece exceeds the allowed allowance by up to 5 kg, a flat fee of €75 will be applied. From the 6th kg onwards, it is necessary to purchase an additional piece according to the applicable fare.

*United States starting from July 2, 2026

PURCHASE ADDITIONAL BAGGAGE DURING CHECK-IN AT THE AIRPORT

Fare to be considered including the number of pieces in the reservation*
1° piece 15 kg / € 100	1° piece 23 kg / € 150
2° piece 15 Kg / € 200	2° piece 23 Kg / € 280
3° piece 15 Kg / € 250	3° piece 23 Kg / € 330

*example: if 1 piece of hold baggage is included in the booking, at the airport the additional baggage will have the cost of the 2nd piece (15 or 23 kg)

Neos requests that the hold baggage is identified with a name tag displaying your name, surname, address and phone number. It is important to remove from your baggage any tag concerning previous travels. A name tag will help the airport staff to correctly identify your baggage in case of loss or mishandling.

As per Reg. (CE) N. 820/2008 and local regulations, some articles cannot be transported in the cabin and in the hold of the aircrafts. Futher information are available on Enac website.