FARE TYPES

Economy is ideal for travelers seeking a practical and affordable journey. With fare options Promo, Relax, and Freedom, you can select the level of flexibility that suits you: from the most economical non-refundable option to fully flexible fares with worry-free changes and refunds. All fare types include online check-in, hand luggage, and standard in-flight services.

 

FEATURE	PROMO	RELAX	FREEDOM
Refund	Non-refundable	Non-refundable	100% refundable
Booking change	Fee 240-250 CAD per person/flight + fare difference	Free	Free
Name change	Not allowed	Not allowed	Not allowed
Check-in	Online	Online	Online
Seat	Standard	Standard	Economy Extra Plus (Adults Only)
Paid seat selection	Not available	15 - 50 CAD	Included
Hand luggage	2 items: 1 bag ≤ 8 kg  1 small item	Same	Same
Checked luggage	Not included	1 bag 15/23 kg	1 bag 15/23 kg
Catering	Standard	Standard	Standard
Entertainment	Included	Included	Included

For travelers seeking a superior experience, Premium offers exclusive comfort and dedicated services. With Premium Relax and Premium Freedom fares, you get reclining seats with footrests, Premium seating, dedicated catering with meal choice, welcome drink, and comfort kit. Additional exclusive benefits include Fast Track, priority boarding, VIP Lounge access, and Wi-Fi on board, where available.

 

FEATURE	PREMIUM RELAX	PREMIUM FREEDOM
Refund	80% refundable	100% refundable
Booking change	Free	Free
Name change	Not allowed	Not allowed
Check-in	Online	Online
Luggage delivery	Reserved*	Reserved*
Fast Track	Included*	Included*
Priority boarding	Included*	Included*
VIP Lounge	Included*	Included*
Seat	Reclining w/ footrest	Reclining w/ footrest
Seat selection	Included	Included
Hand Luggage	2 items: 1 bag ≤ 8 kg 1 small item	Same
Checked luggage	2x23 kg (or 1x30 kg)	2x23 kg (or 2x30 kg)
Catering	Meal choice + snack	Meal choice + snack
Welcome Drink	Included	Included
Comfort kit	Included	Included
Entertainment	Personal screen	Personal screen
Wi-Fi	Included	Included

* Subject to airport availability