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New York

Discover New York with Neos Air flights

New York City isn’t just a destination: it’s a sequence of scenes that change neighborhood by neighborhood, with iconic skylines, museums, parks, and lights that make the night feel like an extension of the day. With Neos Air, the flight to New York is designed to be relaxing: fewer unnecessary steps, more focus on what really matters when flying long‑haul. The goal is to arrive in Manhattan with the right rhythm, without turning departure into a list of “add‑ons.”

On long‑haul flights from Italy to New York, the onboard experience includes meals and drinks, plus a service designed to accompany the hours over the Atlantic. Carry‑on baggage is already included, as well as checked baggage in Freedom and Relax classes, so you can start your trip with the essentials and without last‑minute extras.

Getting around New York

Flights to New York mainly land at John Fitzgerald Kennedy International Airport, one of the most important airports in the entire United States because of the large number of travelers it serves every day, in addition to LaGuardia and Newark airport, which connect the city to the rest of the nation and Canada. Once you land, you can take one of the iconic yellow cabs to get to your destination in no time. Since the airport is very well served you can also take the subway, the Long Island Railroad Train, or the bus. Once you arrive at your destination, the subway will be one of the best ways to get around the city.

What to visit in New York

Among the many things to see in New York, there is Central Park, a true green lung of the city, beloved by travelers and locals alike. A spectacular place, where you can immerse yourself in nature just a step away from the bustling of the city. For those who have never seen this city, a visit to the Statue of Liberty and Ellis Island, where the records of the great migratory flows of the past are preserved, is a must. Admiring the city from above can be a unique experience, and climbing the Empire State Building will give you the chance to do just that! During your trip, don't miss the opportunity to stroll through the city's most famous streets. Lose yourself in the lights and colors of the glittering Broadway, and stop to admire the famous Times Square! New York is also the art capital of the United States, and a visit to its museums is a real treat. The Metropolitan Museum of Art is an absolute can’t-miss, as is the view of the Brooklyn Bridge and the splendid One Trade Center. You'll be spoilt for choice during your unique experience!

Where to eat

New York's great culture of hospitality and multiculturalism have also influenced its local cuisine. The many street food stalls will help you discover a world of international culture on every street corner. From the typical food places from all over the world, you will be able to reach the most important and beloved starred restaurants. An experience not to be missed!

Special events in New York

Due to unforeseen traffic conditions and gridlock, on December 31st, during holiday parades and the U.N. World Conference week in September, it is possible that some streets in Midtown are closed to traffic for security reasons and clients must reach their transfer vehicle to the nearest pick-up point on their own. Ensuring prompt communication with clients in house during these events, is another reason to highly recommended to include the clients' cell phone number in the reservation.

Shuttle Volatour Manhattan - JFK

WHEN:
Mondays, Thursdays and Sundays at 1 pm

DEPARTURE POINT:
In front of hotel Riu Plaza Manhattan, 47 street fra 6th e 7th avenue.

ARRIVAL POINT:
Jfk, Terminal one- Departures

DESCRIPTION:
Passengers must be ready in front of the hotel, with their luggage ready to go, at 1 pm, and look for the Volatour driver who will carry a NEOS sign. We ask all clients to rely only on Volatour agents. In case passengers need to contact Volatour, they can use these numbers: + 1 212 557 1654 or toll-free number + 877 865 2868. (Not free from international phones). If clients are unable to contact Volatou, we suggest they ask the Hotel staff to make a courtesy call. Volatour lines are on duty all days from 4 am to 11 pm. (Saturdays only up to 10 pm). We kindly ask all clients to show up on time since no transfer will be provided in case of delay.

Shuttle Volatour JFK - Manhattan

WHEN:
Mondays, Thursdays and Sundays at 5 pm or after 2 hours from Neos Flight 787 landing time at JFK

DEPARTURE POINT:
Terminal 1- Jfk

ARRIVAL POINT:
Hotel Riu Plaza Manhattan, 47th street between 6th & 7th Avenue

DESCRIPTION:
After customs and luggage pick up, for inbound international transfers, clients will wait for our Volatour driver directly at the Arrival area, next to the escalators located on the right. The driver will carry a Neos sign and a list with customers' names. We ask all clients to wait for the driver right on this spot and rely only on Volatour agents. In case passengers need to contact Volatour, they can use these numbers: + 1 212 557 1654 or toll-free number + 877 865 2868. (Not free from international phones). If clients cannot contact Volatour by phone from the airport at their arrival, we suggest they ask the GROUND TRANSPORTATION to make a courtesy call. Volatour lines are on duty all days from 4 am to 11 pm. (Saturdays only up to 10 pm).

FOR INBOUND SHUTTLE:
Volatour shuttle will leave 2 hours after Neos flight landing time. No transfer beyond this time will be guaranteed.

FOR OUTBOUND SHUTTLE:
Volatour shuttle will leave at 1 pm from Riu Plaza Manhattan. Clients showing up after 1 pm will be considered noshow and will have to reach airport at their own expenses. The shuttle will leave passengers directly at the door of Terminal 1- JFK.

To organise your stay in New York with transfers, tours and ticket booking, please write to neosexperiencenyc@volatour.com. Please note that this address is exclusively for ground concierge services and does not handle requests for assistance or changes relating to flights.